LATE-FLIGHTS WEB SITE - YOUR CONTRACT IS WITH ADVANCED TRAVEL PARTNERS ( UK ) LIMITED AND THE FOLLOWING TERMS AND CONDITIONS APPLY TO ALL BOOKINGS
USE OF SITE
Your use of this Web site is expressly conditioned on your acceptance of the following terms and conditions. If you do not agree with any part of the following terms and conditions, you must not use this site.
You may only use this site to make legitimate reservations or purchases and shall not use this site to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand. This website is operated by or on behalf of Advanced Travel Partners (UK) Limited, whose registered office is 10 Leake Street , London SE1 7NN . When we refer to ATP, "we", "us" or "our" etc, we are referring to Advanced Travel Partners (UK) Limited.
OWNERSHIP & LICENCES
Late-Flights is a branded wed site of Advanced Travel Partners (UK) Limited and we hold the following licences:-
IATA
Advanced Travel Partners (UK) Limited is licensed as an agency by the International Air Transport Association, IATA no. 9124901-2 and therefore we must satisfy strict security, financial and training requirements.
For further information see www.iata.org/about/index
ATOL
Advanced Travel Partners (UK) Limited is the holder of an ATOL licence no. 5017. An ATOL license provides consumer protection against supplier failure. For further information see www.atol.org.uk
ABTA
Advanced Travel Partners (UK) Limited is a member of the Association of British Travel Agents (ABTA) giving the reassurance the company is financially sound and stable. Our ABTA no. 54570
For further information see www.abta.com
COPYRIGHT
This site and each of its modules, is the copyrighted property of Advanced Travel Partners (UK) Limited and/or its various third party providers and distributors. This includes, but is not limited to any text, scripts, images or graphics used on the Site. Much of the content found on this site is owned by third party providers and distributors. None of the content or data found on this site may be reproduced, sold, transferred, or modified without the express written permission of Advanced Travel Partners (UK) Limited and/or its third party providers and distributors.
CONTRACT
Your contract will be concluded in English.
AGE AND RESPONSIBILITY
You represent that you are of sufficient legal age to use this site and to create binding legal obligations for any liability you may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site by you and those using your login information.
PRIVACY
As a user of the Late-Flights website, you are in complete control of your travel planning needs. This includes controlling the use of information you provide to Late-Flights. When you reserve or purchase travel services through Late-Flights, we collect information which will assist us in the fulfilment of your travel requirements. We may provide information about you to the airline, car rental agency, hotel, Advanced Travel Partners (UK) Ltd (the authorised UK travel agency for Late-Flights) or other involved third party to ensure the successful fulfilment of your travel arrangements. We also use information you provide during registration or as part of the reservation process to customise the content of our site to meet your specific needs and to make product improvements to the Late-Flights site. Late-Flights will send you an e-mail message confirming each reservation you transact online. We do not sell individual customer names or other private profile information to third parties. We have provided a number of ways for you to advise us of any changes in your personal information, but it remains your responsibility to advise us of any changes to this information and to check that the correct information is contained within the relevant reservation prior to you confirming the transaction.
As a member or contest entrant you will occasionally receive updates from us about fare sales in your area, special offers, new Late-Flights services and noteworthy news. We hope you will find these updates interesting and informative. Late-Flights reserves the right to limit membership to those who will accept e-mails. We respect and will continue to respect the privacy of our customers who use the Late-Flights site.
SECURITY
The Site has taken reasonable steps to put security measures in place to protect your data. Our server uses SSL (secure sockets layer) data encryption to help keep your data secure. Personal information entered is encoded before it is sent to us, protecting it as it is transferred over the Internet.
TERMS AND CONDITIONS OF BOOKINGS
FARES & BOOKINGS
Please note that fares are not guaranteed until tickets are paid for and ticketed. Whilst we will always endeavour to honour your original quotation, on occasion and subject to airline rules, this may not be possible. In such an event you will be contacted within 72 hours by our reservations office to advise. In the unlikely event that we are unable to issue your ticket at the price quoted, you will be offered the option to cancel free of charge.
The booking classes to which the airfares are quoted are indicative and cannot
be guaranteed by Advanced Travel Partners (UK) Limited. If in doubt, the user
of the website should contact the ticketing advice line advertised on the footer
of the site. Advanced Travel Partners (UK) Ltd is the appointed UK travel agent
of Late-Flights and acts as agent for various airlines and other travel
suppliers. The terms and conditions imposed by these suppliers should be considered
as applied to your contract with Advanced Travel Partners (UK) Ltd. Please contact
us at ATP - The Advanced Travel Partner, Sapphire House, Mobbs Way, Oulton, Suffolk,
NR32 3BE or call 0871 230 0925
(calls cost 10p per minute) for details of airline
contact information. Purchase of airline tickets does not guarantee you a seat
on a specified aircraft. Scheduled
airline overbooking policy often results in failure of the carrier to provide
a seat on a booked flight for a passenger holding a confirmed ticket. Purchase
of air tickets may involve restricted
refunds. Tickets are sold to credit
card holders only. Credit card information is validated prior to the transaction
being finalised. The carrying of appropriate travel documents, including a valid
passport and any necessary visas, is the responsibility of the traveller. Advanced
Travel Partners (UK) Limited expressly declines responsibility for any costs
incurred in the case that a traveller or party are denied boarding to an aircraft,
or denied entry to a country because the traveller or party is not in possession
of the appropriate documentation. If you require information on passports and
visa requirements please visit www.atpi.com.
Travel insurance is highly recommended. Advanced Travel Partners (UK) Ltd can
provide cover for most journeys and most risks.
FEES
All fares quoted include a booking fee of £5.00 per passenger for online reservations and £10.00 per passenger for telephone bookings. Bookings made with low cost airline will attract a booking fee of £10 per passenger for Online reservations. Unless otherwise stated Low Cost airline flights do not include baggage charges. A credit card fee of 2% of the total purchase price or £1 flat fee for debit cards will be added to the total price charged. In the event of cancellation, all these charges are non refundable. ATP charge an administrative fee of £25.00 per ticket for any refund processed in addition to any charges the airline may make. All refunds will be credited to the card charged in the initial transaction.
CHANGES Subject to airline rules permitting, any changes will incur an administrative
charge of £10.00 per ticket in addition to any airline penalty charges.
EXCLUSION OF WARRANTY
Advanced Travel Partners (UK) Limited, Late-Flights and third party providers and distributors take and will continue to take all reasonable steps to ensure that the information displayed on this Site is accurate. However, we cannot guarantee the accuracy of this content and will not warrant the accuracy, completeness, merchantability or fitness for a particular purpose of any of the content or data found on this site.
LIMITATION OF LIABILITY
In no event shall Advanced Travel Partners (UK) Limited or third party providers or distributors be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, incidental or consequential damages of any kind (including, but not limited to lost profits or lost savings), whether based in contract, tort or otherwise, which (i) arises out of or is in any way connected with any use of this site or reliance on content found herein or from your inability to access this Site (ii) any failure or delay (including, but not limited to the use of or inability to use any component of this site for reservations or ticketing), or (iii) the performance or non performance by Advanced Travel Partners (UK) Limited, Late-Flights or third party providers or distributors, even if such party has been advised of the possibility of such damages, or for any other party. Some states do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental and consequential damages, so the above exclusion may not apply to you. If, notwithstanding the foregoing, Advanced Travel Partners (UK) Limited, Late-Flights or any third party provider or distributor should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this site or its content, Advanced Travel Partners (UK) Limited, Late-Flights and third party provider's and distributor's liability shall in no event exceed, in the aggregate, the subscription fee and service charge for accessing this site with respect to which liability is found. In its sole discretion, in addition to any other rights or remedies available to Advanced Travel Partners (UK) Limited, Late-Flights and without any liability whatsoever, Advanced Travel Partners (UK) Limited, Late-Flights at any time and without notice may terminate or restrict your access to any component of this site. The foregoing terms and conditions shall apply to both contract and negligence claims.
INDEMNIFICATION
You agree to defend and fully indemnify Advanced Travel Partners (UK) Limited, Late-Flights and third party providers and distributors from and against any and all liability, claim, losses, damage or cause of action brought by or on your behalf in excess of the liability described herein or by third parties as a result of your use of this Web Site.
RELATIONSHIP
The relationship between Advanced Travel Partners (UK) Limited, Late-Flights and you will be that of independent contractors, and neither of us nor any of our respective officers, agents or employees will be held or construed to be partners, joint ventures, fiduciaries, employees or agents of the other.
GOVERNING LAW
This Agreement and its performance shall be governed by the laws of the United Kingdom . You consent and submit to the exclusive jurisdiction of the state and federal courts located in the United Kingdom , in all questions and controversies arising out of your use of the site and this Agreement.
ASSIGNMENT
You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.
MODIFICATION
Advanced Travel Partners (UK) Limited may at any time modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.
ADDITIONAL TERMS
Additional terms and conditions may apply to reservations, purchases of goods and services and other uses of portions of this site, and you agree to abide by such other terms and conditions. Details of such terms and conditions can be found at the relevant
pages in the site, these should be considered before you commit to purchase goods or services where such terms apply.
SEVERABILITY
These terms and conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.
HEADINGS
The heading used in these Terms and Conditions are included by convenience only and will not limit or otherwise affect these Terms and Conditions.
ENTIRE AGREEMENT
These terms and conditions contain the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing
RECORDING OF TELEPHONE CONVERSATIONS
Advanced Travel Partners (UK) Ltd records telephone conversations made to it as part of a strategy of continued business improvement. The recording process is carried out in accordance with the operational guidance on monitoring and recording telephone calls under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000.
Under those regulations recording of telephone conversations is allowed to 'establish the existence of facts, ascertain compliance with regulatory or self-regulatory practices or procedures, and to ascertain or demonstrate standards which are or ought to be achieved'. Advanced Travel Partners (UK) Ltd is committed to a continual review of the quality of its operations and business practices, and the ongoing development of training for its staff. Calls may therefore be recorded or monitored and used internally for training or quality purposes.
Advanced Travel Partners (UK) Ltd is registered under the Data Protection Act 1998 (registration Z6154534), and the recording of telephone conversations will strictly abide by the conditions imposed by that registration . Under the Act any processing of personal data must be:
* fairly and lawfully processed
* processed for limited purposes and not in any manner compatible with those purposes
* adequate, relevant and not excessive
* accurate
* processed in accordance with the individuals rights
* Secure
Advanced Travel Partners (UK) Ltd will not use data from any recording for any purpose other than to fulfil its contractual obligations with its client, and will not provide any recordings to any third party. All recordings are stored securely, and will only be retained for as long as is necessary.
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