| Late-Flights - Data Protection Policy |
| Advanced Travel Partners UK Ltd, the operators of this
web site, would like to reassure you of any concerns you may have over
the privacy of your personal information. This statement outlines: Advanced Travel Partners
UK Ltd's Data Protection Policy.
What personally identifiable
information of is collected through this web
site.
How the information is used
by Advanced Travel Partners UK Ltd.
What choices are available
to you regarding collection, use and distribution
of the information.
How you can correct or update the information.
Data Protection Policy The company needs to process personal information about its customers, affiliates, and suppliers: for example, to allow it to complete travel bookings, to facilitate delivery of tickets, for payment of commissions or refunds, administrate accounts, and keep customers informed of our activities. In addition data may be transferred outside of the European Union where such data is necessary for Advanced Travel Partners UK Ltd to complete a contract transaction with the data subject, or where it is required by a supplier to provide services covered by a contract with the data subject. Corporate information is not subject to the Data Protection Act. All data subjects are entitled to know what information the company holds and processes about them and why; how to gain access to it; how to keep it up to date; what the company is doing to comply with its obligations under the 1998 Act. All data subjects have the right to access any personal information kept about them by the company, either on computer or in manual files. Some information can be accessed automatically by the data subject if they hold an authorised logon password. For information not automatically available, a subject access request may be made in writing only to the Product Manager. The company may assert the right to make a charge on each occasion that such access is requested. In such cases a maximum charge of £10 would apply. The company aims to comply as quickly as possible with requests for access to personal information and will ensure that it is provided within 21 days unless there is good reason for delay (and in any event within 40 days). When a request for access cannot be met within 21 days, the reason will be explained in writing to the data subject making the request. All data subjects have the right to request that their information be amended, erased or not used to make contact with them for marketing purposes. However Advanced Travel partners UK Ltd cannot alter information used as part of a past contract between the data subject and the company (for example a travel booking). The 1998 Act sets down a formal procedure for dealing with data subject access requests, which the company follows. It is a condition of registration of members, affiliates, and direct purchase customers that they agree to the company's processing of specified classes of personal information. In general files will be kept centrally for the period of the data subject’s involvement with the company, and will be reviewed regularly to ensure the data is deleted when it is no longer necessary for processing. Further details are available from the Product Manager (see below). Frequently Asked Questions: While you are browsing the pages… Registration forms… Cookies Email contact Competitions/Promotions Advanced Travel Partners (UK) Ltd records telephone conversations made to it as part of a strategy of continued business improvement. The recording process is carried out in accordance with the operational guidance on monitoring and recording telephone calls under the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000. Under those regulations recording of telephone conversations is allowed to 'establish the existence of facts, ascertain compliance with regulatory or self-regulatory practices or procedures, and to ascertain or demonstrate standards which are or ought to be achieved'. Advanced Travel Partners (UK) Ltd is committed to a continual review of the quality of its operations and business practices, and the ongoing development of training for its staff. Calls may therefore be recorded or monitored and used internally for training or quality purposes. Advanced Travel Partners (UK) Ltd is registered under the Data Protection Act 1998 (registration Z6154534), and the recording of telephone conversations will strictly abide by the conditions imposed by that registration . Under the Act any processing of personal data must be: * fairly and lawfully processed * processed for limited purposes and not in any manner compatible with those purposes * adequate, relevant and not excessive * accurate * processed in accordance with the individuals rights * Secure Advanced Travel Partners (UK) Ltd will not use data from any recording for any purpose other than to fulfil its contractual obligations with its client, and will not provide any recordings to any third party. All recordings are stored securely, and will only be retained for as long as is necessary. Your choice to opt-out: Corrections and Updates: Requests for copy of personal information: Data Protection Manager |